#me-ticket-root{--me-tk-canvas: #f6f4f0;--me-tk-surface: #ffffff;--me-tk-surface-muted: #eeede9;--me-tk-border: #dedcd7;--me-tk-primary: #6941c6;--me-tk-primary-pressed: #4e2c99;--me-tk-primary-soft: #e9e3f7;--me-tk-alert: #e96b58;--me-tk-alert-soft: #fbe4df;--me-tk-ink: #25232b;--me-tk-secondary: #6e6a75;position:relative;isolation:isolate;display:block;grid-column:1 / -1;width:100%;background:var(--me-tk-canvas);color:var(--me-tk-ink);font-family:-apple-system,BlinkMacSystemFont,SF Pro Display,Segoe UI,sans-serif;text-align:left}#me-ticket-root *,#me-ticket-root *:before,#me-ticket-root *:after{box-sizing:border-box}#me-ticket-root a,#me-ticket-root button,#me-ticket-root input,#me-ticket-root select,#me-ticket-root textarea{font:inherit}#me-ticket-root h1,#me-ticket-root h2,#me-ticket-root h3,#me-ticket-root h4{font-family:inherit}#me-ticket-root a:focus-visible,#me-ticket-root button:focus-visible,#me-ticket-root input:focus-visible,#me-ticket-root select:focus-visible,#me-ticket-root textarea:focus-visible{outline:3px solid rgb(105 65 198 / 24%);outline-offset:3px}.me-ticket-page{width:calc(100% - 96px);max-width:1280px;margin-inline:auto;padding-block:72px 96px;color:var(--me-tk-ink);text-align:left}.me-tk-support-hero{display:grid;grid-template-columns:minmax(0,7fr) minmax(320px,5fr);gap:64px;align-items:center;margin-bottom:32px}.me-tk-eyebrow{margin:0 0 12px;color:var(--me-tk-primary);font-size:13px;font-weight:700;line-height:1.4;letter-spacing:.025em;text-transform:uppercase}.me-tk-support-intro h1{max-width:680px;margin:0;color:var(--me-tk-ink);font-size:clamp(48px,5vw,66px);font-weight:650;line-height:1.04;letter-spacing:-.055em;text-wrap:balance}.me-tk-lede{max-width:650px;margin:20px 0 0;color:var(--me-tk-secondary);font-size:18px;line-height:1.55;text-wrap:pretty}.me-tk-quick-help{display:grid;grid-template-columns:52px minmax(0,1fr);gap:18px;align-items:start;padding:26px;border:1px solid var(--me-tk-border);border-radius:20px;background:var(--me-tk-surface);box-shadow:0 16px 36px #25232b0d}.me-tk-quick-icon,.me-tk-card-icon{display:grid;place-items:center;flex:0 0 auto;width:52px;height:52px;border-radius:50%;background:var(--me-tk-primary-soft);color:var(--me-tk-primary)}.me-tk-quick-icon svg,.me-tk-card-icon svg{width:24px;height:24px;padding:0;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.me-tk-quick-help h2{margin:0;color:var(--me-tk-ink);font-size:22px;font-weight:700;line-height:1.2;letter-spacing:-.03em}.me-tk-quick-help p{margin:8px 0 0;color:var(--me-tk-secondary);font-size:15px;line-height:1.5}.me-tk-help-btn,.me-tk-new-btn,.me-tk-btn{min-height:46px;display:inline-flex;align-items:center;justify-content:center;gap:10px;border:1px solid var(--me-tk-primary);border-radius:999px;background:var(--me-tk-primary);color:#fff!important;cursor:pointer;padding:11px 22px;font-size:14px;font-weight:700;line-height:1.25;text-decoration:none;transition:background-color .22s ease-out,border-color .22s ease-out,color .22s ease-out,transform .22s ease-out}.me-tk-help-btn{margin-top:18px}.me-tk-help-btn:hover,.me-tk-new-btn:hover,.me-tk-btn-primary:hover:not(:disabled){border-color:var(--me-tk-primary-pressed);background:var(--me-tk-primary-pressed);color:#fff!important;transform:translateY(-1px)}.me-tk-help-btn:active,.me-tk-new-btn:active,.me-tk-btn:active{transform:translateY(1px)}.me-tk-support-main{padding:28px;border:1px solid var(--me-tk-border);border-radius:22px;background:var(--me-tk-surface);box-shadow:0 16px 38px #25232b0d}.me-tk-tabs{display:flex;gap:8px;margin:0;padding:0 0 22px;border-bottom:1px solid var(--me-tk-border)}.me-tk-tab{min-width:160px;min-height:42px;border:1px solid var(--me-tk-border);border-radius:999px;background:transparent!important;color:var(--me-tk-secondary)!important;cursor:pointer;padding:9px 18px;font-size:14px;font-weight:700;line-height:1.25;transition:background-color .2s ease-out,border-color .2s ease-out,color .2s ease-out}.me-tk-tab:hover{border-color:var(--me-tk-primary);color:var(--me-tk-primary)!important}.me-tk-tab.is-active{border-color:var(--me-tk-primary);background:var(--me-tk-primary)!important;color:#fff!important}.me-tk-panel{display:none;width:100%;max-width:none;margin:0;padding:28px 0 0;border:0;border-radius:0;background:transparent;box-shadow:none}.me-tk-panel.is-active{display:block}.me-tk-panel-heading{margin-bottom:24px}.me-tk-panel-heading h2{margin:0;color:var(--me-tk-ink);font-size:26px;font-weight:700;line-height:1.2;letter-spacing:-.035em}.me-tk-panel-heading p{margin:8px 0 0;color:var(--me-tk-secondary);font-size:16px;line-height:1.5}.me-tk-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px 24px;width:100%;max-width:none;margin:0}.me-tk-field{min-width:0;margin:0}.me-tk-field:nth-of-type(7),.me-tk-form>.me-tk-form-actions,.me-tk-form>div:last-child{grid-column:1 / -1}.me-tk-field label{display:block;margin-bottom:8px;color:var(--me-tk-ink);font-size:14px;font-weight:700;line-height:1.35}.me-tk-field-note{color:var(--me-tk-secondary);font-weight:500}.me-tk-req{margin-left:2px;color:var(--me-tk-alert)}.me-tk-field input[type=text],.me-tk-field input[type=email],.me-tk-field select,.me-tk-field textarea{width:100%;max-width:none;min-height:48px;border:1px solid var(--me-tk-border);border-radius:12px;outline:0;background-color:var(--me-tk-surface);color:var(--me-tk-ink);padding:13px 14px;font-size:16px;line-height:1.4;transition:border-color .2s ease-out,box-shadow .2s ease-out}.me-tk-field select{-webkit-appearance:none;appearance:none;padding-right:42px;background-image:linear-gradient(45deg,transparent 50%,var(--me-tk-primary) 50%),linear-gradient(135deg,var(--me-tk-primary) 50%,transparent 50%);background-position:calc(100% - 19px) 21px,calc(100% - 14px) 21px;background-repeat:no-repeat;background-size:5px 5px}.me-tk-field textarea{min-height:132px;resize:vertical}.me-tk-field input::placeholder,.me-tk-field textarea::placeholder{color:#8b8791;opacity:1}.me-tk-field input:focus,.me-tk-field select:focus,.me-tk-field textarea:focus{border-color:var(--me-tk-primary);box-shadow:0 0 0 3px #6941c624}.me-tk-file-wrap{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.me-tk-file-wrap input[type=file]{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.me-tk-file-label,.me-tk-attach-label{min-height:42px;display:inline-flex;align-items:center;gap:7px;margin:0!important;border:1px solid var(--me-tk-border);border-radius:999px;background:var(--me-tk-surface);color:var(--me-tk-ink);cursor:pointer;padding:9px 16px;font-size:14px;font-weight:700;transition:border-color .2s ease-out,color .2s ease-out,background-color .2s ease-out}.me-tk-file-label:hover,.me-tk-attach-label:hover{border-color:var(--me-tk-primary);background:var(--me-tk-primary-soft);color:var(--me-tk-primary)}.me-tk-file-label svg{width:17px;height:17px;fill:none;stroke:currentColor}.me-tk-file-name,.me-tk-file-hint,.me-tk-topic-state{color:var(--me-tk-secondary);font-size:13px;line-height:1.4}.me-tk-file-hint,#me-tk-attach-preview{flex-basis:100%}.me-tk-topic-state{min-height:18px;margin-top:6px}.me-tk-topic-state-error{color:#8b3b30}.me-tk-topic-retry{margin-left:6px;border:0;background:none;color:var(--me-tk-primary);cursor:pointer;padding:0;font:inherit;font-weight:700;text-decoration:underline}.me-tk-btn{padding-inline:28px}.me-tk-form-actions{margin-top:6px}.me-tk-btn:disabled{cursor:wait;opacity:.62;transform:none}.me-tk-btn-outline{border-color:var(--me-tk-primary);background:transparent;color:var(--me-tk-primary)!important}.me-tk-btn-outline:hover:not(:disabled){background:var(--me-tk-primary-soft)}.me-tk-btn-sm{min-height:40px;padding:8px 18px;font-size:13px}.me-tk-alert,.me-tk-login-prompt{margin-top:20px;border:1px solid var(--me-tk-border);border-radius:14px;background:var(--me-tk-surface-muted);color:var(--me-tk-ink);padding:15px 17px;font-size:14px;line-height:1.55}.me-tk-alert-success{border-color:#6941c647;background:var(--me-tk-primary-soft);color:var(--me-tk-primary-pressed)}.me-tk-alert-error{border-color:#e96b585c;background:var(--me-tk-alert-soft);color:#7f3026}.me-tk-alert-info{border-color:#6941c63d;background:var(--me-tk-primary-soft);color:var(--me-tk-primary-pressed)}.me-tk-login-prompt{text-align:center}.me-tk-login-prompt a{color:var(--me-tk-primary);font-weight:700}.me-tk-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin:24px 0 0}.me-tk-card{min-height:196px;display:flex;flex-direction:column;align-items:flex-start;overflow:hidden;padding:22px;border:1px solid var(--me-tk-border);border-radius:18px;background:var(--me-tk-surface);color:var(--me-tk-ink);text-align:left;transition:border-color .22s ease-out,box-shadow .22s ease-out,transform .22s ease-out}.me-tk-card:hover{border-color:#6941c673;box-shadow:0 14px 30px #25232b12;transform:translateY(-2px)}.me-tk-card-icon{width:46px;height:46px;margin:0 0 16px}.me-tk-card-icon svg{width:22px;height:22px}.me-tk-card h4{margin:0;color:var(--me-tk-ink);font-size:18px;font-weight:700;line-height:1.3;letter-spacing:-.025em}.me-tk-card p{margin:8px 0 0;color:var(--me-tk-secondary);font-size:14px;line-height:1.5}.me-tk-card a{margin-top:auto;padding-top:16px;color:var(--me-tk-primary);font-size:14px;font-weight:700;text-decoration:none}.me-tk-card a:hover{color:var(--me-tk-primary-pressed)}.me-tk-header{display:flex;align-items:flex-end;justify-content:space-between;gap:32px;padding-bottom:32px;border-bottom:1px solid var(--me-tk-border)}.me-tk-title-area h1,.me-tk-title-area h2{max-width:760px;margin:0;color:var(--me-tk-ink)!important;font-size:clamp(42px,4.5vw,58px)!important;font-weight:650!important;line-height:1.06;letter-spacing:-.05em;text-transform:none;text-wrap:balance}.me-tk-title-area p{max-width:620px;margin:16px 0 0;color:var(--me-tk-secondary);font-size:17px;line-height:1.5}.me-tk-new-btn{flex:0 0 auto}#me-tk-my-list,#me-tk-my-detail{margin-top:32px;border:1px solid var(--me-tk-border);border-radius:20px;background:var(--me-tk-surface);padding:24px;box-shadow:0 14px 34px #25232b0a}#me-tk-my-detail:empty{display:none}.me-tk-list-table{width:100%;border-collapse:collapse;color:var(--me-tk-ink);font-size:14px;font-variant-numeric:tabular-nums}.me-tk-list-table th{border-bottom:1px solid var(--me-tk-border);color:var(--me-tk-secondary);padding:12px 14px;font-size:12px;font-weight:700;letter-spacing:.02em;text-align:left;text-transform:uppercase}.me-tk-list-table td{border-bottom:1px solid var(--me-tk-border);padding:17px 14px;vertical-align:middle}.me-tk-list-table tbody tr:last-child td{border-bottom:0}.me-tk-list-table tbody tr{transition:background-color .18s ease-out}.me-tk-list-table tbody tr:hover{background:#e9e3f76b}.me-tk-view-btn{min-height:38px;border:1px solid var(--me-tk-border);border-radius:999px;background:transparent;color:var(--me-tk-primary);cursor:pointer;padding:8px 15px;font-size:13px;font-weight:700;text-decoration:none}.me-tk-view-btn:hover{border-color:var(--me-tk-primary);background:var(--me-tk-primary-soft)}.me-tk-status,.me-tk-status-badge{display:inline-flex;align-items:center;min-height:26px;border-radius:999px;padding:4px 10px;font-size:12px;font-weight:700;line-height:1.35;white-space:nowrap}.me-tk-status-1,.status-open{border:1px solid rgb(105 65 198 / 35%);background:transparent;color:var(--me-tk-primary)}.me-tk-status-2,.me-tk-status-3,.status-waiting,.status-action-required{background:var(--me-tk-primary-soft);color:var(--me-tk-primary-pressed)}.me-tk-status-4{background:var(--me-tk-surface-muted);color:var(--me-tk-secondary)}.me-tk-back-btn{margin-bottom:22px}.me-tk-back-btn a{color:var(--me-tk-primary);font-size:14px;font-weight:700;text-decoration:none}.me-tk-detail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:24px;padding-bottom:20px;border-bottom:1px solid var(--me-tk-border)}.me-tk-detail-header h3{margin:0 0 8px;color:var(--me-tk-ink);font-size:24px;font-weight:700;line-height:1.25;letter-spacing:-.03em}.me-tk-detail-meta{display:flex;flex-wrap:wrap;align-items:center;gap:10px;color:var(--me-tk-secondary);font-size:13px}.me-tk-messages{display:grid;gap:14px;margin-bottom:28px}.me-tk-msg{max-width:78%;margin:0;border:1px solid var(--me-tk-border);border-radius:16px;padding:16px;color:var(--me-tk-ink);font-size:14px;line-height:1.55;overflow-wrap:anywhere}.me-tk-msg-customer{justify-self:end;border-color:#6941c640;border-bottom-right-radius:5px;background:var(--me-tk-primary-soft)}.me-tk-msg-staff{justify-self:start;border-bottom-left-radius:5px;background:var(--me-tk-surface-muted)}.me-tk-msg-sender{margin-bottom:5px;color:var(--me-tk-ink);font-size:12px;font-weight:700}.me-tk-msg-time{margin-top:7px;color:var(--me-tk-secondary);font-size:11px}.me-tk-msg img{max-width:100%;height:auto;margin-top:10px;border-radius:10px}.me-tk-reply-box{padding-top:24px;border-top:1px solid var(--me-tk-border)}.me-tk-reopen-hint{border-color:#6941c647!important;background:var(--me-tk-primary-soft)!important;color:var(--me-tk-primary-pressed)!important}.me-tk-reply-box .me-tk-field textarea{min-height:112px}.me-tk-reply-attach{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.me-tk-empty,.me-tk-loading{padding:56px 20px;color:var(--me-tk-secondary);font-size:14px;text-align:center}.me-tk-spinner{display:inline-block;width:22px;height:22px;margin-right:8px;border:2px solid var(--me-tk-primary-soft);border-top-color:var(--me-tk-primary);border-radius:50%;animation:me-tk-spin .7s linear infinite;vertical-align:middle}@keyframes me-tk-spin{to{transform:rotate(360deg)}}@media(max-width:900px){.me-ticket-page{padding-block:56px 80px}.me-tk-support-hero{grid-template-columns:1fr;gap:32px}.me-tk-cards{grid-template-columns:1fr}.me-tk-card{min-height:0}}@media(max-width:820px){.me-ticket-page{width:calc(100% - 40px)}}@media(max-width:700px){.me-ticket-page{padding-block:48px 72px}.me-tk-support-intro h1{font-size:clamp(40px,12vw,48px)}.me-tk-lede{margin-top:16px;font-size:16px}.me-tk-desktop-break{display:none}.me-tk-quick-help{grid-template-columns:44px minmax(0,1fr);gap:14px;padding:20px;border-radius:16px}.me-tk-quick-icon{width:44px;height:44px}.me-tk-quick-icon svg{width:21px;height:21px}.me-tk-quick-help h2{font-size:20px}.me-tk-quick-help p{font-size:14px}.me-tk-support-main{padding:18px;border-radius:16px}.me-tk-tabs{gap:6px;padding-bottom:18px}.me-tk-tab{flex:1 1 50%;min-width:0;min-height:44px;padding-inline:10px;font-size:13px}.me-tk-panel{padding-top:22px}.me-tk-panel-heading h2{font-size:23px}.me-tk-form{grid-template-columns:1fr;gap:16px}.me-tk-field:nth-of-type(7),.me-tk-form>div:last-child{grid-column:auto}.me-tk-btn-primary{width:100%}.me-tk-card{padding:20px}.me-tk-header{display:grid;align-items:start;gap:22px;padding-bottom:26px}.me-tk-title-area h1,.me-tk-title-area h2{font-size:clamp(38px,11vw,46px)!important}.me-tk-title-area p{margin-top:12px;font-size:16px}.me-tk-new-btn{width:100%}#me-tk-my-list,#me-tk-my-detail{margin-top:24px;padding:16px;border-radius:16px}.me-tk-list-table,.me-tk-list-table tbody,.me-tk-list-table tr,.me-tk-list-table td{display:block;width:100%}.me-tk-list-table thead{display:none}.me-tk-list-table tbody{display:grid;gap:12px}.me-tk-list-table tbody tr{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px 14px;padding:16px;border:1px solid var(--me-tk-border);border-radius:14px}.me-tk-list-table td{padding:0;border:0}.me-tk-list-table td:nth-child(1){grid-column:1;color:var(--me-tk-secondary);font-size:12px}.me-tk-list-table td:nth-child(2){grid-column:1 / -1;grid-row:2;font-size:16px;font-weight:700}.me-tk-list-table td:nth-child(3){grid-column:1;grid-row:3;color:var(--me-tk-secondary);font-size:12px}.me-tk-list-table td:nth-child(4){grid-column:1;grid-row:4}.me-tk-list-table td:nth-child(5){grid-column:2;grid-row:1 / span 4;align-self:center}.me-tk-detail-header{display:grid}.me-tk-msg{max-width:92%}}@media(prefers-reduced-motion:reduce){#me-ticket-root *,#me-ticket-root *:before,#me-ticket-root *:after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}
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